This companion guide complements Trezor.io/Start and focuses on handling your Trezor® device safely while you start it up. Below you'll find step-by-step setup instructions along with handling best practices—how to unbox, hold, store and transport your hardware wallet without compromising security.
Before you start — handling & inspection
When your Trezor arrives, handle the package carefully. Inspect tamper-evident seals and packaging. If seals are broken or the box looks altered, stop and contact the seller. Keep the original box and documentation—these can help with warranty claims and authenticity checks. Always start at Trezor.io/Start for downloads and firmware validation.
Step-by-step setup (quick)
Unbox & visually verify
Open the package on a clean surface. Confirm model and accessories. Avoid unboxing near cameras or devices where sensitive info might be photographed. Keep the box in case verification is needed later.
Connect & visit Trezor Start
Plug the device into your computer using the supplied cable. Open a secure browser and type Trezor.io/Start. The official site will detect your device and guide you through firmware checks and initialization.
Install firmware & confirm
If prompted, install official firmware. Always confirm firmware fingerprints on the device screen and compare with the official start page. Firmware integrity prevents tampered code from running on your device.
Set PIN & create wallet
Set a strong PIN directly on the device. Do not enter PINs on your computer. After PIN creation, the device will generate a recovery seed—write it down exactly and store it offline.
Secure the recovery seed
Write the seed on the included card or use a metal backup plate for durability. Store seeds in secure, separate locations (bank safe, home safe, trusted custodian). Never take photos or store seeds digitally—this is the most common cause of loss.
Test with a small transfer
Before moving large funds, send a small test transaction to confirm everything works. Use official wallet apps and keep interactions signed on the device to ensure private keys never leave the Trezor.
Handling best practices — physical care
- Hold the device gently—avoid dropping or bending. Trezor units are robust but not indestructible.
- Keep the device dry and away from extreme heat. Store in a cool, dry place.
- Clean with a soft, dry cloth. Avoid solvents or liquids that could damage seals or screens.
- Avoid exposing the device screen to direct sunlight for long periods to prevent fading or heat damage.
- Use the original cable or a quality replacement—cheap cables can damage connectors.
Transport and travel
When traveling with a Trezor device, consider the following:
- Carry the device in your hand luggage rather than checked baggage to reduce theft risk.
- Do not travel with your recovery seed; leave backups in secure locations at home if possible.
- If you must travel with the seed, use a discreet, tamper-resistant metal backup and store it securely on your person or in a bank safe deposit box.
- Be cautious about using public computers or networks; prefer your own laptop and a secure internet connection when accessing wallets.
Troubleshooting & safety checks
If the device isn't recognized, try a different USB port or cable and ensure your browser is updated. For firmware or recognition problems, always consult Trezor.io/Start for official troubleshooting steps. Never follow instructions from unknown third-party sites that ask you to enter your recovery seed or PIN.
This handling-focused guide is designed to help you safely start and maintain your Trezor® device. For official firmware, downloads and verification always use Trezor.io/Start.